Frequently Asked Questions
for more questions please email us at info@teshohart.com
Buyer F.A.Q
To purchase artwork on TeShoh, browse our artwork collection and click on the piece you’re interested in. You can then add it to your cart and complete the checkout process.
TeShoh accepts a variety of payment methods, including credit/debit cards, PayPal, and more. You can choose the payment option that works best for you during checkout.
Shipping costs are included in the purchase price. The artist is responsible for covering the shipping costs.
TeShoh offers a 14-day return policy for artwork purchases. If you’re not satisfied with your purchase, you can return it within 14 days for a full refund or exchange, subject to our terms and conditions.
TeShoh does not provide a warranty on artwork purchases. However, if you encounter any issues with your purchase, please contact us, and we will do our best to assist you.
Yes, you can track the status of your order through your TeShoh account. Once your order has been shipped, you will receive a tracking number that you can use to monitor the delivery status.
Seller F.A.Q
To start selling your artwork on TeShoh, simply create an artist account by signing up on our platform. Once your account is approved, you can begin uploading your artwork for sale.
TeShoh welcomes a diverse range of artwork across various mediums, including painting, photography, sculpture, drawing, printmaking, mixed media, and more.
Listing your artwork on TeShoh is free! We only charge a commission fee when your artwork is sold. Our commission rate is 29% of the final sale price.
You can request a payout for your sales from your Sales Dashboard on TeShoh. Payments are typically processed within 15-20 days after the successful delivery of the artwork.
Yes, as an artist you are responsible for packaging your artwork securely. Once a sale is made you will need to send it to your local post office for shipping, do not forget to add the certificate of authenticity with the art. Also the artist is responsible for covering the shipping costs.
Yes, you have full control over the pricing of your artwork on TeShoh. You can set your own prices based on your preferences and the value of your artwork.
If your artwork arrives damaged, please contact us immediately. We will work with you and the buyer to resolve the issue and ensure a satisfactory outcome.